Last updated: September 16, 2026
1. Scope
Convo Labs LLC operates convolabs.net. This notice covers visits to this website and inquiries submitted to our company email. It does not describe data processing within the Convo AI app: the app has its own Convo AI privacy policy.
2. Information we receive
Information you send us. If you email us, we receive your email address and any name, message, attachments, or other information you choose to include. Please include only what is needed for your inquiry.
Technical information. Our hosting and security provider may process technical details such as IP addresses, browser information, requested URLs, and request times to deliver the website and protect it against abuse.
Cookies and analytics. This website does not include advertising trackers or an analytics script installed by Convo Labs. It does not offer visitor accounts or use browser storage for visitor profiles. Our infrastructure provider may use security-related cookies when necessary to protect and deliver the site.
3. How information is used
We use inquiry information to respond to messages, provide assistance, consider feedback, and maintain relevant business correspondence. Technical information supports website delivery, troubleshooting, and security.
4. Service providers and disclosure
We use Cloudflare to host and secure this website, and an email provider to receive and respond to messages. These providers may process information needed to supply their services. You can read Cloudflare’s privacy policy for more information about its practices.
We may also disclose information when required by law or when reasonably necessary to protect rights, security, or the integrity of our services. This website does not sell personal information or share it for targeted advertising.
5. Retention and security
We keep correspondence for as long as reasonably needed to handle the inquiry, maintain relevant business records, or meet applicable obligations. Retention of technical information also depends on our service providers. No internet transmission or storage system can be guaranteed to be completely secure.
6. Your choices and requests
You can choose what information to include in an email. You can also contact us to request access to, correction of, or deletion of information you have provided. We will consider your request in accordance with applicable law and may need to verify your identity. Some information may need to be retained for legal or legitimate recordkeeping purposes.
7. Changes to this notice
We may update this notice if the website or our practices change. The date at the top of this page identifies the latest revision.
8. Contact
For website privacy questions, contact:
Convo Labs LLC
Lynnwood, Washington, United States
support@convolabs.net